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e-agent customer support: holiday hours, contacts and what they can help with

Table of Contents Overview How to get in touch What e-agent customer support can help with Important note about policy and authority confirmation Practical tips for efficient support calls Frequently asked questions Final note Overview e-agent customer support will be available throughout the holiday period , operating every day from 9 a.m. until 9 p.m. That means help is on hand daily if you need assistance with account queries , CPD refreshes or course information . How to get in touch If you need direct assistance, use the following contact options . These are the details provided by e-agent customer support for the holiday period. Phone: 098897653 Taylor (mobile): 022-430-3722 Email: support Help@e-agent.nz Taylor's contact card — phone and email clearly shown for direct support. What e-agent customer support can help with The support team is set up to assist with a range of common needs: Questions about the 2025-2026 period and related processe...

Rental Property Compliance: What Every New Agent Needs to Know

Rental Property Compliance isn't just a line on a checklist — it's a reputation-maker. Landlords expect you to know what legislation applies, when standards change and how to turn requirements into actionable work. Get ahead on the rules and you protect your clients and your business. Table of Contents 📌 Why Rental Property Compliance matters 📅 Stay on top of deadlines 🧰 Make compliance part of every property check 🤝 Explain why it matters to clients 🎓 Use compliance as an advantage 📌 Why Rental Property Compliance matters Compliance affects tenants, landlords and you. Healthy home standards, insulation minimums and functioning smoke alarms are not optional. They reduce risk, prevent fines and make properties easier to let. Think of your role as a bridge between property owners and legislation: your advice translates legal requirements into practical tasks. The better you do that, the more trusted you become. 📅 Stay on top of deadlines Deadlines move. Healthy...

Property valuation: Why strong communication with valuers matters

Property valuation sits at the centre of many real estate transactions. As a New Zealand real estate agent , your ability to communicate with valuers can protect deals, reduce surprises and create fair outcomes for clients. Strong communication does not mean arguing numbers. It means building trust, sharing evidence and working toward a common conclusion. Table of Contents Build rapport with valuers 🤝 When numbers don't match: handle discrepancies calmly 🔍 Practical communication checklist 🧰 Why a trusted partnership matters 💡 FAQ ❓ Build rapport with valuers 🤝 Start the relationship professionally and respectfully. Introduce yourself, explain your local market perspective and be transparent about how you arrived at your asking price. Small actions—returning calls, following up with clear information and being honest about unknowns—pay dividends. Tip: Keep market insights factual. Use sold data , comparable properties and timelines rather than subjective languag...

Hard Truths for New Zealand Real Estate Agents — Survival and Comeback Strategies

If you are feeling the pinch as a New Zealand real estate agent, you are not alone. Timing and market cycles have thrown up three brutal periods over the last two decades: the 2008–2012 liquidity crash, the pandemic years 2020–2023, and the uncertain landscape from 2024 onwards. Accepting that reality is the first step. The next step is practical, deliberate action to keep your professional momentum alive and to prepare for the rebound. The blunt reason you might be hurting: timing Property markets move in cycles. Sometimes the cycle favours agents and listings flow; sometimes it favours buyers or capital preservation. These swings are not personal failures. They are systemic events that affect nearly everyone in the industry. Recognising that timing—not competence—is often the root cause of losing momentum allows you to plan instead of panic. Recent cycles to note 2008–2012: global liquidity and property price corrections. 2020–2023: pandemic disruption th...

Grab the 2026 e-agent cpd Early Bird Sale: Save on REA-Approved CPD

The 2026 e-agent cpd Early Bird sale is a practical opportunity to secure your REA-approved continuing professional development without the usual price tag. The sale closes at midnight on 30 December, so if you need 10 or 20 hours of accredited CPD, this is the moment to act. The two headline offers are the 10-hour REA-approved CPD for $79.95 plus GST and the 20-hour bundle for $119.95 plus GST . Table of Contents What you get 🧾 Why act now ⏰ How to choose the right option 🧭 Support and peace of mind 📞 FAQ ❓ What you get 🧾 Both options deliver accredited learning designed to meet regulatory expectations and fit into busy schedules. Key highlights include: 10 hours of REA-approved CPD for $79.95 plus GST 20-hour bundle for $119.95 plus GST Access to clear, practical modules you can complete at your own pace 24-7-365 support so questions are answered whenever they arise Single annual sale pricing that is unlikely to be beaten during 2026 Why act now ⏰ T...

Real estate ad compliance: what every seller and agent in NZ must know

Advertising property in New Zealand means following rules. Good real estate ad compliance is straightforward: be clear, be honest and back up every claim. Break the rules and you risk fines, lost listings and even your licence . This guide explains what needs to be true, what you must disclose and the simple steps to keep your advertising clean and effective. Table of Contents The basics of real estate ad compliance 📌 Claims must be provable 🧾 Images and video must represent the property 📷 Hidden defects and mandatory disclosures ⚠️ Consequences of non-compliance ⚖️ Practical checklist to stay compliant ✅ FAQ ❓ Final thoughts 📝 The basics of real estate ad compliance 📌 Real estate ad compliance is about accuracy and transparency. The Real Estate Agents Act requires that adverts present price, property size and location correctly. The principle is simple: nothing in your ad should be misleading. Visual emphasising accuracy in listings...

Are You Missing Out on Top Property Deals in New Zealand? Master Emotional Intelligence to Tip the Scales

Photo by Vitaly Gariev on Unsplash If you work in New Zealand real estate or are buying property here, negotiation is more than numbers and contracts. It is about people. Over the years I have seen top deals lost and won because someone failed to read the room, listen properly or respond with empathy. Table of Contents 🧠 Why negotiation in New Zealand real estate is about people 🤝 What emotional intelligence looks like in practice 👂 Active listening builds trust 💬 Read the seller beyond price 🔍 Techniques to stay calm and spot hidden opportunities ⚠️ Common pitfalls to avoid ❓ Frequently asked questions ✅ Final thoughts 🧠 Why negotiation in New Zealand real estate is about people Negotiation is rarely a pure financial exercise. Sellers and buyers bring motivations, fears and timelines to the table. Sometimes the seller is not chasing the highest dollar. They might want a quick sale, or they may be looking for the right new owner who will care for the...